Privacy Policy

At Camplify LLC ("we," "our," or "us"), we respect and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at camplify.app (the "Website") and use our camp management platform (the "Platform"). Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the Website or use our platform.

1. Information We Collect

1.1 Information You Provide to Us

We collect information that you voluntarily provide to us when you:

• Contact Us: When you use our contact form on the Website, we collect your name, email address, camp name (optional), and any message you provide. This information is processed through Formspree, a third-party form handling service.
• Request a Demo: When you request a demo through our contact form, we collect the information necessary to contact you and understand your business's needs.
• Use the Platform: When you create an account or use our Platform, we may collect information such as your name, email address, camp information, staff details, camper information, and other data necessary to provide our camp management services.

1.2 Automatically Collected Information

When you visit our Website or use our Platform, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages you visit and time spent on pages
• Referring website addresses
• Device identifiers and mobile network information (for Platform usage)

1.3 Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enable core Website and Platform functionality
• Understand usage patterns
• Improve performance and user experience

Cookies may include essential cookies (required for functionality) and analytics cookies (usage insights).

2. How We Use Your Information

We use the information we collect for various purposes, including:

• To provide, maintain, and improve our Website and Platform services
• To respond to your inquiries, comments, and requests
• To send you marketing communications (with your consent where required)
• To process and manage your account and subscriptions
• To provide customer support and respond to technical issues
• To detect, prevent, and address technical issues and security threats
• To comply with legal obligations
• To analyze usage patterns and improve user experience

3. Legal Basis for Processing (GDPR)

Where applicable under the General Data Protection Regulation (GDPR), Camplify LLC processes personal information based on one or more of the following legal grounds:

• Performance of a contract: To provide and operate our services.
• Consent: Where you have provided consent for specific purposes, such as marketing communications.
• Legal obligations: Where processing is required by applicable laws.
• Legitimate interests: To operate, secure, and improve our services, provided such interests do not override your rights.

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: We may share information with third-party service providers who perform services on our behalf, such as Formspree (for contact form processing), hosting providers, analytics services, and payment processors.
• Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of that transaction.
• With Your Consent: We may share your information with your explicit consent or at your direction.

5. Platform-Specific Privacy Information

When you use the Camplify Platform, additional privacy considerations apply:

5.1 Data Controller and Data Processor Roles

When Camplify provides services to camps and organizations, the camp or organization acts as the data controller for personal information relating to campers, staff, and other individuals entered into the Platform.

Camplify LLC acts as a data processor, processing such personal information solely on behalf of and in accordance with the instructions of the applicable camp or organization.

Camplify does not determine the purposes or means of processing camper data and does not collect such information directly from children.

A Data Processing Addendum (DPA) is available upon request for enterprise customers.

5.2 Account Information

To use the Platform, you must create an account. We collect and store account information including your name, email address, password (encrypted), and any profile information you provide.

5.3 Camp Data

The Platform allows you to store and manage camp-related data including:

• Camp information (name, location, dates, schedules)
• Staff member information and assignments
• Camper information and registrations
• Activity and program schedules
• Housing and accommodation assignments
• Daily operations and attendance records

This data is stored securely and is only accessible to authorized users within your organization.

5.4 Data Security

We implement industry-standard security measures to protect your data, including:

• Encryption of data in transit and at rest
• Regular security audits and assessments
• Access controls and authentication mechanisms
• Secure data backup and recovery procedures

5.5 Data Retention

We retain your Platform data for as long as your account is active or as needed to provide you services. You may request deletion of your account and associated data at any time by contacting us.

6. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

• Access: You can request access to the personal information we hold about you.
• Correction: You can request correction of inaccurate or incomplete information.
• Deletion: You can request deletion of your personal information, subject to certain exceptions.
• Portability: You can request a copy of your data in a portable format.
• Opt-Out: You can opt-out of marketing communications at any time.
• Withdraw Consent: Where we rely on consent, you can withdraw it at any time.

We will respond to verified requests in accordance with applicable data protection laws, and in most cases within 30 days.

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

7. Children's Privacy

Our Website and Platform are not intended for use by children under the age of 13.

Camplify LLC does not knowingly collect personal information directly from children under 13. Any camper-related information stored in the Platform is provided by authorized camp administrators acting on behalf of their organizations.

If you believe that personal information from a child has been improperly collected or stored through our services, please contact us immediately so we can take appropriate action.

8. International Data Transfers

Your information may be transferred to and processed in countries other than your country of residence. These countries may have data protection laws that differ from those in your country.

Where required by law, we rely on appropriate safeguards such as standard contractual clauses to protect personal data transferred internationally.

We take appropriate safeguards to ensure your information receives adequate protection.

9. Third-Party Services

Our Website and Platform may contain links to third-party websites or services. We are not responsible for the privacy practices of these third parties. We encourage you to read their privacy policies.

Specifically, our contact form uses Formspree (formspree.io) to process form submissions. Please review Formspree's privacy policy to understand how they handle your data.

10. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your rights, please contact us:

• Email: contact@camplify.app
• Website: Contact Form
• Company: Camplify LLC